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Chris Shieldsmith of Cummins, Inc.

Founded in 1919, Cummins, Inc. is a global power leader that designs, manufactures, sells, and services diesel engines and related technology around the world.

In 2013, Cummins sought to to establish a standardized global ergonomics assessment methodology. The company became one of the first enterprise clients of The Humantech System. Corporate Ergonomics Specialist Chris Shieldsmith shares their approach to managing ergonomics in the interview below:

Humantech (HT): What was your objective when establishing an ergonomics process in 2013?

Chris Shieldsmith (CS): We sought a data-driven approach.  To get the attention and buy-in from management, we had to show an attractive return on investment. The numbers get the attention.

HT: Is that why you transitioned to The Humantech System?

CS:  Yes. The outputs of The Humantech System allowed us to make a strong business case and justify the necessary improvements to management.

HT: What reports helped you build the business case?

CS: The executive summary report brings the data together in a clean, visual package.

HT: How has using The System differed from the way you used to manage ergonomics?

CS: The Humantech System helped us transition from using lagging indicators to leading ones. It helps us predict which events might occur, so we can develop  preventative programs, such as providing ergonomics training to team members and completing risk assessments.

HT: How was ergonomics training implemented before?

CS: It wasn’t offered on-demand. New-hires used to wait several months to attend  a training program. Now, they can learn how to identify musculoskeletal disorders the first week of employment and be on the shop floor assessing jobs the second week. The Humantech System has really kept the ball rolling.

HT: Can you share some of the results since implementing The Humantech System?

CS: We’ve completed more than 7,000 assessments and have completed or planned over 2,700 improvements. Our incidence rate dropped from 0.8 in 2013 to 0.12 in 2016, a savings of more than $4 million in efficiency and productivity and more than $12 million in injury cost avoidance.

For more about Cummins’ ergonomics process, read the full article.