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Emergency Response Services
VelocityEHS Emergency Response Services, part of the Accelerate® Platform, gives you 24/7 access to accredited chemical safety experts in more than 200 languages. From spills and exposures to shipping incidents, our globally recognized call center provides immediate guidance, regulatory compliance support, and peace of mind when every second counts.
The most affordable, reliable, and comprehensive emergency response plan for your shipments, guaranteed.
For Existing Customers of VelocityEHS Emergency Response Services, please call us at: 1.888.255.3924.
Benefits
Emergencies don’t wait for business hours. With VelocityEHS, you get accredited experts on call 24/7, ready to respond, guide, and keep your people protected with confidence and control.
Access emergency mitigation experts anytime, anywhere, with multilingual support in over 200 languages and immediate access to SDSs, exposure guidance, and incident reporting
Work with one of the few federally and globally recognized Emergency Response Communication Call Centers, staffed by trained toxicologists and medical technicians ready to guide you through critical events.
Meet international and domestic shipping requirements, including DOT, OSHA, TDG, IMDG, IATA. Fulfill SDS emergency contact and right-to-know obligations with confidence.
Features
Receive a 24-hour toll-free number for unlimited use on hazardous materials shipping papers and manifests in order to meet global and domestic regulatory requirements.
Get unlimited, 24/7 email or fax access to your company’s inventory of safety data sheets through a convenient hotline.
Get on-the-spot chemical exposure support to prevent serious injuries, and even save lives in the event of a chemical emergency
Handle your critical regulatory reporting obligations right from the start in the event of a spill or unplanned release.
See Emergency Response Services in action
Schedule a tour of Emergency Response Services and see how VelocityEHS helps keep you safe in a time of need.
When you choose VelocityEHS, you’re getting more than just software. We buckle in right beside you, giving you expert onboarding, responsive support, ongoing training, and access to a global community of EHS leaders to help you succeed.
We guide you every step of the way, so you’re set up for EHS & Sustainability success from the start.
Access remote or onsite training tailored to your team, so you have the knowledge and confidence to succeed. Training options include admin, end user, IT support, and more.
Get fast, reliable help from our Customer Success Team whenever you need it.
Join a community of users and experts. Access resources, share knowledge, and learn best practices to keep getting more from your system.
Count on us for proactive support and guidance. We’re always ready to help, providing answers and expert advice when you need it most.
Emergency Response Services provide 24/7 access to chemical safety experts who deliver immediate guidance during spills, exposures, product incidents, or transportation emergencies. VelocityEHS offers a multilingual hotline, SDS rapid access, mitigation support, and incident reporting to help protect people and ensure compliance with global regulations.
Any time you manufacture, use, store, or ship hazardous materials. Whether it’s an exposure, an accidental release, a spill in transit, or a customer requesting SDS information, our responders are available around the clock to help manage the situation safely and effectively.
Calls are answered by highly trained Emergency Communication Specialists, with toxicologists, medical professionals, and hazmat mitigation experts available on call. All specialists have direct access to your SDS library and the information required to guide first responders and medical personnel.
Our experts offer first-aid guidance, hazard information, spill mitigation steps, regulatory advice, SDS delivery, escalation protocols, and reporting support. When needed, they can also coordinate with medical personnel, poison control, and hazmat teams.
Yes. VelocityEHS helps organizations meet requirements under DOT 49 CFR 172.604, FAA, IMDG, IATA, TDG, and other international regulations. We provide a compliant 24-hour emergency phone number, spill escalation, and incident reporting to help ensure safe transport of hazardous materials.
Emergency Response Services are just one part of the picture. Explore our suite of chemical management products and features to keep momentum across your EHS program and reach your chemical safety goals, faster.
Track chemical quantities, locations, and container details across your entire enterprise.
Your job is to protect people. Ours is to help you do it faster, smarter. Let’s get started.
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