WELCOME to the Q1 Game plan live event.

10:30 – 10:35 AM

Sales: The Revenue Engine

Speaker: Cory Gendron, Chief Revenue Officer

What You’ll Hear: Turning momentum into measurable growth​

10:35 – 10:40 AM

ai: the intelligence layer

Speaker: Dr. Julia Penfield, Chief AI Officer

What You’ll Hear: Driving efficiency, accelerating growth, and expanding impact

10:40 – 10:45 AM

product: the value engine

Speaker: Scott Epstein, Chief Product Officer

What You’ll Hear: What we’re building, why it matters, and how it connects across teams​

10:45 – 10:50 AM

technology: the builders

Speaker: Ken Lupo, Chief Technology Officer

What You’ll Hear: How we’re architecting and scaling what comes next​

10:50 – 10:55 AM

Customer Experience: From Promise to Proof

Speaker: Winnie Ip, Chief Operating Officer​

What You’ll Hear: Bringing the impact of this pillar to life through a real example​

10:55 – 11:00 AM

Human Resources: Powering the People

Speaker: Racher Kaiser, Chief People Officer

What You’ll Hear: How this pillar strengthens our people, culture, and ways of working

11:00 – 11:05 AM

Pillar wrap-up

Speaker: Will Reising, VP, Strategic Projects

What You’ll Hear: A brief summary of the 2026 Pillars and Initiatives

11:05 – 11:10 AM

Sustainability: What It Means for Us

Speaker: David Staples, Senior Director, Sustainability

What You’ll Hear: Why it matters and how it connects to our future​

11:10 – 11:20 AM

awards & recognition

Speaker: Molly Whybrow, Director, Talent & Culture

What You’ll Hear: Celebrating the people driving impact across the organization​

11:20 – 11:30 AM

q&a and closing

Speaker: Matt Airhart, CEO and Rachel Kaiser, CPO​

What You’ll Hear: Audience questions & answers